Privacy Policy
Effective Date: March 2026
Location: Ontario, Canada
1. Introduction
This Privacy Policy describes how we collect, use, and protect your personal information when you interact with our services, website, or communicate with us.We are committed to maintaining the highest standards of discretion, confidentiality, and data protection.
2. Information We Collect
We may collect the following types of information:
Personal Information may include:
- Full name
- Email address
- Service address and location details
- Location (city, province)
- Vehicle or vessel information (as voluntarily provided)
- Service requests and preferences
- Messages submitted through forms
- Email or phone correspondence
Technical Information may include:
- IP address
- Browser type and device information
- Website usage data (via cookies or analytics tools)
3. How We Use Your Information
Your information is used strictly for legitimate business purposes, including:
- Respond to inquiries and service requests
- Schedule and deliver services
- Communicate updates or confirmations
- Improve our website and service experience
- Maintain internal records
We do not sell or rent your personal information to third parties.We do not use your information for intrusive or unrelated marketing.
4. Consent
By using our website or submitting your information, you consent to the collection and use of your data as outlined in this policy. You may withdraw your consent at any time, subject to legal or contractual restrictions.
Disclosure of Information
We may disclose information only when necessary:
- To trusted service providers assisting in operations (e.g., hosting, scheduling tools)
- When required by law or legal process and to protect our rights, property, or safety
- Shipping and logistics companies
All third parties are expected to handle your information responsibly and only for the intended purpose.We may also disclose information if required by law or legal process.
6. Data Protection & Security
We implement appropriate technical and organizational safeguards to protect your information against unauthorized access, loss, or misuse.While no system is completely secure, we take reasonable steps to ensure your data is handled with care and professionalism.
7. Data Retention
We retain personal information only as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal, tax, and regulatory requirements
- Resolve disputes and enforce agreements
8. Your Rights
Under Canadian privacy laws, you have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate or incomplete data
- Withdraw consent for certain uses of your information
To make a request, please contact us using the details below.
9. Cookies & Website Tracking
Our website may use cookies and similar technologies to improve functionality and analyze user behavior. You can adjust your browser settings to decline cookies if preferred.
10. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those external platforms.
11. Limitation of Liability
While we take reasonable measures to protect your information, Fiksers is not liable for unauthorized access beyond our control, including breaches affecting third-party providers.
12. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in legal requirements or business practices. Updates will be posted on this page with a revised effective date.
13. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:
Fiksers
Toronto, Ontario, Canada
Email: fiksers.ca@gmail.com